9. Conflict of interest statement
We have no conflicts of interest to disclose.
Data availability: All authors state we had complete access to the study data that support the publication.
Ethical consideration: This study was a student project for examination of Bachelors thesis in Pharmacy. The patients were invited to participate verbally and in writing based on an information leaflet. This study required no specific ethical approval according to the Malmö University guidelines since the patients were not exposed to any kind of danger and no personal data were collected. The EES is normally used voluntarily by the pharmacists and the patients not receiving the EES support were informed on the possibility to be used, in the next dispensing.
https://www.mah.se/english/faculties/Health-and-Society/Education/Ethical-review/
Author contributions: AD performed this project as a BSc thesis in Pharmacy with TW and TE as supervisors. All authors designed the project, AD informed and recruited pharmacists, collected data from the documentation template and wrote a Swedish draft manuscript. TE wrote an English draft manuscript for scientific publication. AD, TE, and TW finalized the BSc thesis and the scientific manuscript.