The feeling of being overwhelmed or helpless
Many clinicians exhibited feelings of being overwhelmed with the data or
feeling helpless as a result of receiving data. Many explicitly endorsed
a devaluation of self-image and stated that it could be difficult to
face their perceived shortcomings before moving to an exploration of
practice improvement. Some respondents identified that it may be easier
to not be made aware of opportunities for improvement.
“I think somebody like that who already thinks that they are giving
their all and being pretty egalitarian […], they would
probably take it very to heart and be hurt by it. And a little
defensive.” [P8]
.
“ I think because they don’t want to be judged. Or maybe they don’t
want others to think that they are not good clinicians. Maybe that is
why. Or maybe some people have a hard time facing their mistakes or
their weaknesses and they don’t want to know about them.” [P9]