Patient safety and response to mistakes
To recognize the relationship between the response to mistakes and patient safety, seven questions were directed to the pharmacists. Sixty-four percent (n=290) of the participants reported that they had attempted to determine what problems in the work process led to the mistake. Fifty-four percent (n=244) indicated that the pharmacy helps staff learn from their mistakes, while 46% (n=207) declared when the same mistake keeps happening, they change the way they do things. More information is shown in Table 5.
[insert Table 5 here]