Context & Intervention
The HNC automated conversation was based on the HaNC-RCv2. PPI
activities involved two round-table discussions and individual
technology trials with HNC patients from the ‘Heads2Gether’ HNC Charity
and Ufonia conversation engineers. An external PPI expert was
commissioned to oversee all PPI activities. All patients involved
self-volunteered, were informed of the scope of the project via
telephone and then in written briefing documents, they were then
verbally consented by the external PPI expert prior to participation.
All patients were remunerated for their time according to NHS England
expenses and time rates for patient-participation. The final
conversation was approved by the Trust’s HNC department and regional HNC
multi-disciplinary team Lead.